Organizations that have operated in a team based environment will appreciate the results oriented nature of this course. This program systematizes conflict management skills for workers who have served as informal resources to their peers in conflict situations. The organization benefits by having a cadre of people who purposefully and consistently apply the same skills toward the resolution of workplace conflict.
Audience: Highly regarded, informal leaders who are considered “natural” conflict management resources.
NEW ! The Diversity Council – Level One
8 Hours (Inclusiveness)
This full day program uses assessments, skills acquisition, interactive exercises, case studies and goal setting for creating and sustaining changes in the inclusiveness culture in organizations. The Council creates it’s mission statement and develops supporting team behaviors in addition to gaining conflict management skills as well an understanding of EEO law.
Audience: Carefully selected, well regarded, representative group of staff members.