Handling disagreements constructively is an essential leadership skill as well as an integral component of personal and organizational effectiveness. This full day course will give participants three key tools to help them surface, manage and resolve conflict. They will also learn how to identify major conflict management styles and to pinpoint their individual conflict management profile. Special attention will be paid to isolating and addressing conflict avoidant and passive aggressive behaviors.
The Collaborative
Leader
8 Hours (Leadership)
Participants gain an understanding of this emerging leadership style as well as becoming grounded in how they can adapt their current leadership style to today's team oriented work environment. This full day program uses assessments, interactive exercises, case studies and goal setting for sustaining changes in leadership behavior.
Audience: Experienced team leaders, supervisors and managers who operate in a team based environment.
Companies are competing in the most rigorous labor climate in history. The best and brightest candidates require that recruiters offer impressive packages and opportunities for growth. Employers must purposefully enhance their position in the recruiting arena. What is happening in labor markets around the U.S. is nothing short of recruiting warfare. If you want to win the battle you must have a strategy. This seminar provides a template for successful recruitment and selection. It incorporates time-honored techniques with cutting edge approaches that will position your company and its leaders as winners in the recruiting wars.
Teams deal with conflict on a daily basis. Strong teams develop productive and positive methods to handle the conflicts that inevitably arise. This program introduces the notion that conflict can be positive and explores how conflict can be leveraged and used to the best advantage of the team. Communicating expectations, surfacing differing viewpoints and developing solutions that everyone on the team can support are central themes for this program. Teams that take this seminar together can be assured of reaching greater clarity on team goals, understanding of behavior norms and a higher level of commitment to team success.
Aldus Huxley's vision of a Brave New Work World has been eclipsed by the world of work most leaders must contend with. Leadership challenges such as: communicating with workers with a different work ethic; understanding welfare to work transition issues; managing generation Xers; getting past cultural barriers; are but a few examples. This program will provide experienced supervisors and managers with practical tools that go beyond helping you cope, but that will actually address current dilemmas participants are struggling with. Participants will be expected to submit summaries of problems they need help addressing at least two weeks before the program date. The summaries will then be used to develop the case studies explored in class. To ensure that the issues can be reviewed in depth, class size will be limited to 12 participants.
Employees often find themselves juggling multiple priorities from a number of sources, often competing sources. Meeting the expectations of others for and with whom they work is an ever increasing challenge. One response to this dilemma is to develop a method of influencing others with whom there may not be a balance of power, without damaging the relationship. In other words, influencing the boss without joining the ranks of the unemployed! During this energetic, highly interactive presentation you will assess your readiness to develop your own method of influencing upward or enhance the approach you currently are using.
Application of coaching and mentoring techniques in a multi-cultural environment is the objective of this full day workshop. Participants gain an understanding of the organizational, individual and group dynamics at work when different cultures and value systems come together at work. There is also opportunity to work collectively on current challenges class members are facing.
The negative connotation of progressive discipline creates barriers to its effectiveness. This program teaches leaders how to create a plan with their staff that will optimize an employee’s possibilities for success. Attention is paid to developing coaching strategies for typical challenges faced by today’s supervisors.
Designed specifically for those who are new to supervision or who are actively preparing for a leadership role, this course introduces participants to the realities of leadership in today’s dynamic work environment. The six half day sessions are: Becoming A Leader; Creatively Handling Change; The Best Leaders Coach; Building Successful Teams Parts 1 & 2; and Managing Problem Performers. Each interactive session is packed with case studies, videos, practical tips and guidelines. The series is completed over a six month period.
Many team leaders take on their roles because they are valued technical experts. Rarely are they given tools to leverage their skills while also serving in a leadership position. This full day workshop provides practical tips to team leaders in delegation, coaching, and providing meaningful feedback.
The constant, rapid rate of change in today’s environment requires organizations to develop aggressive, flexible and dynamic strategies for survival. Leaders in organizations must understand how to harness and effectively focus their own energies in these chaotic times. This 8 hour course examines proven approaches to managing change effectively that focus on aligning energies toward the strategic implementation of goals.
Understanding team dynamics is a necessary foundation for building an effective work team. High performance work teams must apply that understanding as well as select, develop, evaluate, motivate and reward team members so that they produce superior results in an environment of continuous improvement. This 8 hour program provides models, tools and practical strategies.
Many organizations are experiencing special challenges with today’s new generation of workers. The shift in value systems, work ethic and the increased complexity of life in general present dilemmas for leaders who are charged with developing employees. This course gives team leaders (and above) the insight and techniques to effectively manage this new breed of worker.
Participants in this seminar explore the nuances and challenges that occur in
our very demanding work environment with regard to interpersonal relationships.
Attention is paid to the leader's role in providing a respectful, fair work
environment, with a particular focus on preventing sexual harassment. Through a
video, interactive exercises and case studies participants get realistic, clear
direction about their responsibility for ensuring appropriate, respectful
relationships in the workplace.
*NEW! This program is available
with an enhancement regarding workplace violence prevention.
Problem performers often occupy an inordinate amount of a supervisor’s time. Participants learn how to effectively establish boundaries and performance standards. Ways to communicate developmental feedback while avoiding potential legal issues are a key area of focus in this 8 hour seminar.
This program introduces several performance management models; outlines methods for achieving success with problem performers; provides a template for communicating performance expectations clearly; and presents a checklist for making difficult decisions when employees don't succeed. Leaders will get a complete grounding in coaching and mentoring tools and theories. There will be ample opportunity to practice new skills in this very interactive seminar.
An 8 hour program done in 2 four hour segments designed to: enhance participants’ awareness of their perceptions and attitudes about differences; gain an introduction to self-management skills; and to establish personal and organizational goals to ensure that all employees are included and fully utilized.