Peer relationships in a team environment are especially challenging when peers have disagreements or otherwise disappoint each other. Often, issues that are relatively minor are not attended to - until they evolve into a crisis. This half day course will give participants three key tools to help them surface, manage and resolve conflict. They will also learn how to identify major conflict management styles and to pinpoint their individual conflict management profile.
Audience: Co-wiorkers who work in a team based environment, either with their natural work team or mixed employee groupings.
During this workshop participants learn the fundamentals of effective communication, assess their individual communication style and identify alternative communication techniques for use in every day situations. Can be modified for a 90 minute presentation.
Application of coaching and mentoring techniques in a multi-cultural environment is the objective of this full day workshop. Participants gain an understanding of the organizational, individual and group dynamics at work when different cultures and value systems come together at work. There is also opportunity to work collectively on current challenges class members are facing.
Understanding team dynamics is a necessary foundation for building an effective work team. High performance work teams must apply that understanding as well as select, develop, evaluate, motivate and reward team members so that they produce superior results in an environment of continuous improvement. This 8 hour program provides models, tools and practical strategies.
Many organizations are experiencing special challenges with today’s new generation of workers. The shift in value systems, work ethic and the increased complexity of life in general present dilemmas for leaders who are charged with developing employees. This course gives team leaders (and above) the insight and techniques to effectively manage this new breed of worker.
Participants in this seminar explore the nuances and challenges that occur in our very demanding work environment with regard to interpersonal relationships. Attention is paid to the leaders role in providing a respectful, fair work environment, with a particular focus on preventing sexual harassment. Through a video, interactive exercises and case studies participants get realistic, clear direction about their responsibility for ensuring appropriate, respectful relationships in the workplace.
An 8 hour program done in 2 four hour segments designed to: enhance participants’ awareness of their perceptions and attitudes about differences; gain an introduction to self-management skills; and to establish personal and organizational goals to ensure that all employees are included and fully utilized.